Shipping Snafu

Or….best laid plans of mice and men. I’m not sure which is a better title. Hold on for a story of frustration and ridiculousness!

As I mentioned before, I’m in the process of making t-shirts for my great nephew’s team for a JDRF walk that happens to be this Sunday. (The shirts are for sale in my shop if you’re interested. 50% of the proceeds from that shirt will always go to JDRF.) The closeness of the date of the walk is a very important part of this story. On September 6 my niece placed the order for the shirts for her family. I placed the order with the blank t-shirt distributor the following day. I got the confirmation of the order and the next day I got 3 shipping notices.

One shipping notice was for 2 XL shirts and the walker of honor’s (great nephew) shirt. Another was for all of the medium and large shirts. The last notice was for my adorable 3 year old great-niece’s shirt. Shipped all by itself. The latest ‘deliver by’ date was the 15th. That was for the XL shirts and the youth shirt. Little A’s shirt had an expected delivery by the 13th.

A day or two later I ordered the shirts for others that had ordered and all were expected to arrive by the 16th. I planned to get all of them done and delivered to my brother and sister-in-law’s house by the 18th. All of the shirts arrived ahead of schedule. Except one.

This is where the story turns ridiculous. I called UPS (and was, of course, connected with who knows where) and told them that the shirt had shipped and was 5 days late. Granted, I probably shouldn’t have waited that long but it’s status was “we’ll be in your area so we will deliver to you instead of transferring to the USPS.” It was sent UPS Sure Post. So, the young lady on the phone was very nice and took my complaint. She told me to contact the seller as well, blah, blah, blah, but they’ve opened an investigation.

My plan became ‘run to Hobby Lobby after work on Monday and get a gray shirt’. Much to my surprise and delight, while I was eating lunch on Monday, the UPS man delivered a package! Yay! I won’t have to go buy another one! Wrong again.

The package was a box, which seemed odd since all of the other shirts came in shipping envelopes. It also made a ‘clunk’ sound if I shook it. On the outside of the little suspicious box was what was obviously the original label from the shipping envelope-and pieces of the envelope itself,  complete with the correct tracking number. Inside the box, however, was a 60 yard roll of industrial grade duct tape. Yep, duct tape. Oh, and the packing list that said ‘XS youth t-shirt, Charcoal gray’.  Now, to the credit of whoever did that (obviously someone at UPS), the tape is gray. That’s the only similarity.

Needless to say I called UPS right away. They returned my call about 3 hours later and I’m waiting for them to ‘make this right’. She said she was going to call the shirt company and have a new one sent out. So, I wait. We’re down to the wire and 2 days past the date I planned to deliver the shirts. I did get a shirt at Hobby Lobby, but it’s a lighter gray.

Anyway, the point of this story is….yeah…you can’t make this stuff up.

Thanks for reading! Don’t forget, sign up for the newsletter and follow me on FacebookTwitter, and Pinterest!

~Nancy

t-shirt-tape

Advertisements

2 Comments

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s